This website uses cookies to improve your experience while you navigate through the website. You canreport all repairs, including gas heating and hot water, by: Normal office hours for Crawley Repairs Team are Monday to Friday 8am-5pm. These include: You might need your councils written permission for work you do. Unfortunately, we cannot fix damage caused by you, your family or visitors to your home. Wates Living Space has started a 10 year programme of housing repairs for Crawley Borough Council in the middle of a pandemic, after successfully assembling its teams using virtual and social distancing mobilisation measures. Council news, community updates, local events and more. The relevant Head of Service will undertake the review and respond within 20 working days. Crawley Borough Council invites tenders for the provision of services from a team of specialist business grant consultants to support delivery of the Green Technology Business Grants Programme, as . A request for a service (e.g. Thank you for your patience. Our team works to improve housing conditions for tenants renting privately in the borough. While repairs may fall under the developer 's guarantee during the . Wates Living Space cements its position as Tamworth Borough Councils partner of choice for planned housing maintenance until 2030. Countrywise Repairs, a strategic joint venture (JV) between Town and Country Housing Group and Wates Living Space, has expanded its area of operation to deliver responsive, planned and void maintenance works across East Kent. It is also important to remember that any belongings damaged as a result of repair works being carried out are also eligible for compensation. Get premium, high resolution news photos at Getty Images This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. The safe transfer of 47 staff was extremely complex given their lockdown circumstances and we worked closely with union representatives and our partners at the Council to implement an alternative approach to the TUPE process. If you are a tenant, please report your non-emergency repairs online. . Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Apply to Six Town Housing jobs now hiring on, the worlds largest job site. They may be able to provide an apology, explanation or other action to resolve the complaint quickly,without having to use the formal complaints procedure. If this has not been done, email Hotjar sets this cookie to identify a new users first session. Council tenants. four in a bed contestant dies. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. If you think your new home does not meet the letting standard, email PO Box 4771 We value all kinds of feedback. . Volunteers across Brent have teamed up to launch Queen Elizabeth II Platinum Jubilee Forest, becoming the boroughs first ever Miyawaki Forest of 650 trees at the heart of King Edwards VII Park. Yes, the council is responsible for most repairs to your home, this includes things like small leaks as well as emergency repairs. You have rejected additional cookies. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The Housing Ombudsman will investigate complaints about housing management, repairs, leaseholder complaints, transfers and mutual exchanges: Housing Ombudsman Exchange Tower Harbour. Wates Living Space Homes has been appointed to deliver a new 48m residential development on behalf of Network Homes, closely following the developers completion of Park Heights in Stockwell. details of how to escalate the matter to Stage 2 if you are not satisfied with the answer or in some cases refer you to the relevant Ombudsman Service. Find out whether a repair is your responsibility or ours and how to request a repair to your home or a communal area. visit our Code of Conduct page which will guide you through the process. See our Housing repairs, maintenance and planned works policy (PDF, 664.88 KB). Housing Disrepair Crawley Borough Council is the local authority for Crawley, in West Sussex, providing local services in a town of approximately 100,000 people. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. Dont include personal or financial information like your National Insurance number or credit card details. Advice and information on housing options for people with a housing problem who feel that they need help to resolve it regardless of tenure. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. TRN-19-006 Repair and Maintenance of EA Vehicles - Dundonald Area Analytical cookies are used to understand how visitors interact with the website. You must allow our staff or contractors into your home at any reasonable time to do repairs, inspections or improvement work. a missed waste collection or reporting problems like flytipping or litter.) Hotjar sets this cookie to detect the first pageview session of a user. If so we can help you claim compensation on a NO Win, NO Fee basis. Wates Living Space commits to supporting the environment by inviting sustainable technology suppliers to pitch for involvement in a green supply chain. If you suspect there is damaged asbestos in your home, you should email Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Wates Living Space, is continuing to grow its presence in London with an appointment to carry out fire safety works on behalf of Barnet Homes. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You can also claim compensation for the damage that has been caused during repair work. However, if your complaint is more complex or serious, cant be dealt with at the first point of contact and requires further investigation, we will deal with it through our formal complaints process. Apply for HMO licence. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Crawley Homes has joined NetZero Collective - a nationwide group working together to make a positive impact by reducing carbon emissions. Mar 06, 22 (Updated: Aug 27, 22) null. Housing maintenance provider, Wates Living Space, has been appointed by Sheffield City Council to deliver a 2.7m contract to install new external wall insulation to homes throughout the city. Council housing repairs Report a repair You can request a repair online. Password (min 9 characters including a number) *. Special circumstances for accepting a review after 1 month has passed may be considered. This cookie is used to store the language preference of the user. If you feel the issues raised in your original complaint have not been addressed at the first stage, a further investigation will be carried out. You can request a repair to your council property to fix an urgent problem. Leading social housing maintenance provider Wates Living Space has further expanded its presence in the West Midlands following its appointment by landlord, whg to deliver two contracts worth over 2m. Young people across Brent have been given a unique table tennis masterclass by Paralympic gold medalist, Will Bayley MBE thanks to support from national developer and housing maintenance provider, Wates who is working across the borough. If you are not a council tenant, please call our contact centre on 01293 438000. There are another 15 similar residential tower blocks around the borough. 57139 Crawley 1 Town Hall The Boulevard Crawley West Sussex RH10 1UZ Crawley Borough Council Cabinet Supplementary Agenda Wednesday, 1 February 2023 Chief Executive Pages 5 Matters referred to the Cabinet and Report from the Chair of the Overview and Scrutiny Commission 3 - 8 E6 2JA. Wates Construction has been awarded a 19.2m contract to build a new development on behalf of Signature Senior Lifestyle, marking the growth of the leading contractors work on behalf of the Buckinghamshire-based care home developer. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Services available to private rental tenants in Crawley, including grants and loans. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Repairs and maintenance Report a repair You can report all repairs, including gas and water, using our online form or on 01293 438111. We tailor our service offer to meet the strategic needs of individual customers, focusing on the areas that matter most to them. If you are a leaseholder check the repair responsibilities (PDF, 208.2 KB). Wates Living Space is one of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. A common problem that arises in many homes is condensation and mould growth. Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. Assessment of housing need under the Housing Act Part V11 (Homelessness). If you have suffered any illness or injury as a direct result of neglectful council housing maintenance, you may be eligible to make a claim for compensation. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. Was this review helpful? As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Major Repairs Reserve 12,427 11,430 27,872 26,346 21,867 Net financing need for the year 0 8,698 The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. 1983 Crawley Borough Council election (Borough boundary changes took place but the number of seats remained the same) [6] 1984 Crawley Borough Council election. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. To provide you with the best online experience we use a range of essential site cookies. Outside of office hours the number above is for emergency repairs only. Housing support and other services in the home for elderly or disabled people. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Wates Living Space set to expand its presence across South Yorkshire, focusing on portfolio of housing repairs and maintenance in Rotherham and Barnsley. If wallpaper is affected, its best to remove it and treat the wall. Make sure you see a doctor to get any health issues diagnosed and appropriate treatment prescribed this will provide evidence of your suffering and could strengthen your claim. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Use our repair responsibility finder above, to check who is responsible for carrying out repairs. The Housing Repairs service is critical to our tenants and leaseholders. But opting out of some of these cookies may have an effect on your browsing experience. Crawley Borough Council mobilisation CASE STUDY Project overview Wates Living Space was awarded a 10-year contract to perform housing repairs for Crawley Borough Council and successfully mobilised its team in the middle of the pandemic using virtual communications to help maintain safe, effective social distancing. We are off to a great start and look forward to working with the Council over the next decade to maintain and improve housing stock in Crawley. Fire safety All properties should have fire alarms fitted and serviced regularly. Request a repair to council property. LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. A freedom of information request to the ombudsman by RADAR revealed there were three complaints made about leaks, damp or mould in housing operated by Crawley Borough Council in the three years to March 2022. As your landlord, the council has a legal responsibility to ensure the property you are living in is in good, safe, living condition. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. You will need to register for an online housing account first before you let us know what needs doing.. For an emergency please see the contact details on our emergency repair page and do not use the online account.. Failure to do so could give you grounds to make council house disrepair claims against them. Content and site Copyright Crawley Borough Council 2020. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Crawley Borough Council. We also use third-party cookies that help us analyze and understand how you use this website. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. Mears will be managing responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April this year. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. This is often referred to as filing a compensation claim for despair against a housing association landlord. *Working hours: * 37 per week. Office 3750 Tenant and Leaseholders Housing Repairs Review questionnaire. Harbour Exchange Square Where we have taken legal action that we has a duty to perform, such as recovery of Council Tax or enforcement action. 2. The contract will commence in April 2020 and will see Wates deliver responsive repairs, planned maintenance and work to refurbish void properties. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns.
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