With loads of styles landing each week and regular trend updates you can be sure to get the latest. However, we may, in our sole discretion, offer you a longer period for returns from time to time. You will need your order number and email/last 4 digits of your phone number. Copyright 2022 boohoo.com. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Whether you're on website or app, just flip the switch! If your items dont make it back to us, youll need to open a dispute with the carrier. Hoodies, This can take up to 7 days to show in your account and is dependent on your bank's processing time. Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. Thats why before checking out, its important you acknowledge that you understand this. Your return arrives back at boohooMAN! If you have a Boohoo Premier subscription you can return items to us free of charge. Once you have processed your return in the portal you're ready to post it off! 2. Make sure you keep your proof of postage! Or simply return your items to the following address within 45 days from the date you received your parcel. See our, On dirait bien que vous nous rendez visite sur. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. weareMAN. Your refund is on its way. 4. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. UK Summer Shop, Once you have processed your return in the portal you're ready to post it off! On receiving your return the next step is for us to check the item(s). warehouse, and again when we have processed your refund. blocking them. Cargos, Were really sorry to hear that youve received an item thats not in perfect condition. 5. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you decide to keep one of the items, you need to pay for delivery. Login to Boohoo's returns portal. With loads of styles landing each week and regular trend updates you can be sure to get the latest. We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. 5. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Great, happy shopping! One of our customer service agents will be more than happy to look into this for you. To save on returns cost, its best to return your items in one parcel. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. You can unsubscribe at any point. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. .b-ngvip-title { Select your preferred return option (Print returns label at home or in store options). Please turn it on so that you experience this sites full capabilities. You don't need to remember to keep your proof of postage - it's all digital! Please turn it on so that you experience this sites full capabilities. *Extra 10% discount sent via email to new subscribers only. Returns and Refunds | Boohoo You can return using the steps above. From the Orders Details menu, select Returning an Order. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Burnley If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Please return unsuitable items in its original packaging. 90z Revival, Log onto your Portal here . | Read 2,121-2,140 Reviews out of 5,495 We have printer-less options too if you dont have a printer! With Klarna, Clearpay, Laybuy & Zip! There are a couple of other ways to cancel your contract with us. If your items dont make it back to us, youll need to open a dispute with the carrier. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. If this could be the case, please check your emails including spam and junk. Jeans, Repack your items (These need to be unworn/unwashed/unused and with original tags). Copyright 2022 boohoo.com. 4. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. We don't refund delivery charge for those countries listed outside of the EEA. Read about their experiences and share your own! BOOHOO PREMIER. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. Find out how to return your item(s) at number 4. BB10 2BQ. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Make sure you keep proof of postage! Please return unsuitable items in its original packaging. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! this I have already returned some items from my order and paid 1.99, why are you charging me again? A returns charge of 2.50 per parcel will be deducted from your refund amount. Shorts, If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. 3 Select your preferred return option Print returns label at home or in store options. Once our checks are complete well Underwear and swimwear can only be returned if the hygiene seal has not been removed. Your return arrives back at boohooMAN! Items must be unworn and unwashed with the original labels attached. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. 1. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. To see how easy it is to collect your order see our video here. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. Make sure you keep your proof of postage! Hear about exclusive offers, get early access to collabs & quicker checkout. All rights reserved. You may be liable for import and pay a custom duty charge for orders over the customs threshold. 2. Simply return your item(s) and reorder for a replacement. By enabling them, you are agreeing to our. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Unfortunately we don't offer an exchange facility. You will need your order number and email/last 4 digits of your phone number. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Your order will be held in the locker for 72 hours. See our. Once our checks are complete well refund your credit/debit card. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Repack your items. returning. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. here, and a member of our team will look into it. Post if off! The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Returns policy. Graphic Tees. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Om van de volgende voordelen te genieten. We would like to show you a description here but the site won't allow us. You've got 28 days to send something back to us from the day you receive it. https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Post if off! *Extra 10% discount sent via email to new subscribers only. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. 3. Click here to view our full Returns Policy. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. 90z Revival, You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. 2. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. 3 Select your preferred return option Print returns label at home. You don't need to remember to keep your proof of postage - it's all digital! Baggy Jeans, Product name and codes of the items you returned. With loads of styles landing each week and regular trend updates you can be sure to get the latest. You'll no longer receive a shipping note in your parcel. Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. Location. A typical refund will take up to 14 days + your banks handling time. Find out how to return If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. #betheMAN. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. Returns are FREE for premier customers. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it!
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