So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Shop all as it should be, minus the old live giant fish in his tank. Tripadvisor performs checks on reviews. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Show open only . On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. One cream slice had become a cream slide. Planters at Tamworth & Bretby | Planters Garden Centres Should have read previous Tripadvisor reviews. Click to reveal If you think you have been blocked in error, contact the owner of this site for assistance. Service was wonderful. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Mince pies had hurriedly been put out, with a very good price reduction on those. Thank you. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles This is the version of our website addressed to speakers of English in the United States. View this post on Instagram Instagram The garden centre features a Christmas lighting area. Get quick answers from Planters At Bretby staff and past visitors. Planters at Tamworth & Bretby | Planters Garden Centres Staff were lovely and friendly. tad expensive but you know how much it is before booking and going. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. Decaffeinated tea was easily available, at no extra cost. What do you think about Bretby Nurseries? When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. This website is using a security service to protect itself from online attacks. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. The staff are helpful and knowledgable too. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. This means that we may include adverts from us and third parties based on our knowledge of you. My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. btwthe map isnt for bretby by burton on trent! I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. Search for local Garden Centres near you and submit reviews. Access from your area has been temporarily limited for security reasons. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. As always you can unsubscribe at any time. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Your IP: When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! 171. Wet & Brown Lettice leaf's. Tagine had cool spots! We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Garden Center. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Lunch on Saturday luke warm. (HTTP response code 503). Nice gift shop too. Click to reveal I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Bretby Garden centre - Review of Planters At Bretby, Burton upon Trent When we first asked for an update, we were told that they were busy and there was a bit of a delay. The action you just performed triggered the security solution. It was only just gone 3pm and they're open until at least 5pm. Or by navigating to the user icon in the top right. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Bretby Nurseries | Garden Centre Guide Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! Map updates are paused. The action you just performed triggered the security solution. Planters at Bretby - Bretby - Burton-on-Trent, Staffordshire - Foursquare You can email the site owner to let them know you were blocked. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Bretby Garden Centre. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Budding skaters can get onto the ice until January 7. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. please bretby have it all year round. with wet runny prawn sauce! To be fair, we were offered free drinks or a cake as compensation. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. We seemed to be waiting ages for the food. Then, just as we finished eating, we were brought two portions of chips free-of-charge. I am not a great ice skater, having only been a handful of times in my life. with wet runny prawn sauce! First to Review. cafe/restaurant was fairly busy. Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options What Types of Materials are Ideal for a Greenhouse. couldn1t comment on the prices because i didnt pay. My husband was disgusted with the standard of the breakfast. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. Staff were lovely and friendly. Mince pies had hurriedly been put out, with a very good price reduction on those. This map was created by a user. It started wth having to queue to find out where our booked table was. Service Wonderful but no Brioche Bun for Burger. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. more. Easter chicks in the pet section were adorable. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Bretby, South Derbyshire Bretby is a village and civil parish in the south of Derbyshire, England, north of Swadlincote and east of Burton upon Trent, on the border between Derbyshire and Staffordshire. Garden centres with amazing Christmas displays you can visit Wet & Brown Lettice leaf's. No one at any time during our meal did anyone come to the table to check that everything was okay. Food was tasty but there was no apology for the wait,only being told Well we are busy. Seasonal items available, including a huge range of LED scenes/vehicles. Bretby Lane, Burton upon Trent DE15 0QS, England. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. first asked for an update, we were told that they were busy and there was a bit of a delay. Own or manage this property? It was only just gone 3pm and they're open until at least 5pm. The Ice Rink will be in the undercover plant area meaning it will be open throughout. Can a gluten free person get a good meal at this restaurant? My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. Well i was totally disgusted by this. Vegetables available limited - just got carrots with Cottage pie. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. All seemed cheap food, with little thought to the preparation. The Garden centre is first class, well stocked and clearly laid out with good parking. Not usually one to complain but poor service and poor portions. - and it's a third of the price of Heinz, Consumer group Which? One cream slice had become a cream slide. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. The garden centres open in Derbyshire and their opening hours Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. Not usually one to complain but poor service and poor portions. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. The latte was one of the best I have had for some time. Bretby Garden Centre - ice rink returns to Planters Planters at Bretby Tickets, Products, Membership Plans, Gift Vouchers Crockery all in good order; tea pits poured well. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. I like it that they have a play area for the kids. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? well I'd have thought that was fairly obvious really. More restaurant details. Open full screen to view more. Tagine had cool spots! Thank you for taking the time to review our Garden Centre Restaurant. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Then for a cup of tea. 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