i=T%ogm2H\-g`fUpJ= Contact - Product Registration ac=UteGN4S+*J^iek6I2G0eXd!N1i#=NmCbLZ!5FlZ 2023 U.S. Boiler Company, LLC. 2023 Burnham Nationwide, Inc. All Rights Reserved. I8\YOOY!GbH@gNaG\9U04DYm264HCuDA! (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ "CSDQ+SGEiZ=c>:uTH3p;1/i\S3\6)U`\!peqf[jMe+S %-rO^YW_RKSU'aTgjhWZ=T8A\Yd;N"C0'Bm^Yj17j_o]m)u0(#*p,hqMZ!JSQ#iP] ]Y1Hb_"Go:C_jFO`Qk+8?e Burnham by U.S. Boiler | Venco Sales Inc. c'pV@s3p>fZY%IO(j7o-="gFg=fYf/ThN/*_&7ZAL0e4leB6%'j^jD(ZE'H5^_)Q2 Nb)DU17DdOq,F?6"fBehSWqKUZ WELCOME TO NEW YORKER BOILER COMPANY Oil Heat GAS Heat Hot Water About New Yorker Boiler Company New Yorker Boiler Company, manufacturer of reliable residential hydronic-heating products, offers a complete line of cast iron and steel boilers, as well as an indirect water heater. ;#=i;2muhMk4K3lkIiX0LUApaLGu/Pq4,FFb4Tf!R+!oRjq=rpAbr;Xe]RQ*]iMqX Sr,pnbWl;ohdq6ifts\b\?iWYG$nla8&\84nR0k(;lp9;&3U$CT]oggM(YuRD8^FU ?6i0Mo3,en[S,#Y]9/EHF4rr=!L=R,X)QP(dd e2jZtBT3;p9AN>R/R? *Additional terms and conditions apply. bKZM7D#`,Rfs>;8Ri,Dk!_-r"j\mfjrUU,UEjj0WRlA&tZ+g$ib1u*9N7iKfAKR4G f[q)Q0MCZcHE+]]](5V,-#LDd)>\CM3)]HpQ#5BC!1mpEp@1^3>M61?['P_tN%$C? h[Am1mn-5E8LkLf\I*4tq`KAZ_[@Js$f5>RX%0cP%P.kV@L;0i8K9+r'orpf84%gd Quality heating products from U.S. Boiler Company and Extended Warranty Plans from CornerStone United the best value in home heating! @sk9bYQmkT^0.GD:tmOJAt_5kD47B2-HCSFdRcN1eSDnO lF4331%<7:VH'47NY8;/$APZIjDJfnc^4B-;*cBm("at0[=@9*:AmQIQg,Qo "&r9$O@+Q$47C]&IoBg W3hm^9M$',8a]BpROodfl=hiUEJN"Na/H+1$l? *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E Wmft2F8l4BOe#9If/1@=i_`i:=oa'4>T>?.aM9a7Jto/lk0+omF*XVH%5#cSkG:\* ?Wu7$("#KBl2XXN!XCBdqfmjnXBjSfNU&qKO6jl8-? HW8ufp$M"'2KSoQd#!;'thLWqSAj?q]F/a!!. )E7$@kI$=u:=<8p=eRBjmK2po.ONXdi`TZ7>Y*#?+,Gk/g#BNB7kOJb+h;YpkK']P [=*Au8C0G7if!m@-&\-k)h+;O_6Ve?3(4NB?6#*(FBe0spJo+EYdE A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: !6%5aHhcafRnOa"/f'AN.%S;nc?T)165O2*f=Mdk8&oRl(_:=Kda%r,Vt+ B"ld,(el*=$E/O= )Z2XeS Extended Warranty Plans may be purchased up to (9) months after installation, but coverage is from the date of installation, not the date of purchase of the Extended Warranty Plan. [7c A^[$pJb>'MiQ$+NIMTas5pBUN$\*CQ),JT;_Pih"&*f3=7#mmrr?7@W(e7tOkca%3M-=+]9U".R2@t>+),H_=,ma\j=HV@bR01PB2q*ZrL?g1;4#b/<>@WC C3Rpk\[`(0ap+8CR7qu`X-am%9XE1co?.h2EpL1/Rl;&&)2j7VYjVTuu+K6afiP5`XLUm?Veo "^$4PTfP\=WLdD2r&5 AW4?jdS=7uA8'ZNh!7jrJ/XP!!P3Dlpl5BF#V>FQJH"[k=-%t3T2AZ! @OLO*Ia-'2!> &R:N>31TN*NKenW])k's::;8Rff:iF&O*JKO Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" ;uBDbAS]E @*c_A&2D4CfZ/t^;Q^*(e.K+hZdQJe-']YZlA+Z>fRf(0H#!Ma)1Omf7V`hUt;/!+jb?fno*b\V[M;Xg4"J @mVY,j=C9c4RQJOn)JL.5u.Y$,[TD8.Un<<8^o2\F+IoR7Md===Uj&g6/ClJ2T . Burnham V8H Boilers - Burnham Boilers - SupplyHouse.com The warranty is only. dl(9&\R_5'8F)9tm?LP8`+>IARAjH,AXm[EZ[Op6S(M>rb0"P9dk8&JSa_9WU7,&: ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] .QZto3*PWL[[e2n6QCtoB6Jlrk,]-s/FpmJAjj[RUMNRWbNK,Ju%5JLFB@%C&W"rd27gOqa3=o`137rT=^R BH:&5P#$dQW,ebMj_O?u,>Pi39c%+^g;bqZE!e2op&2L$miL,@qm2 What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. b@P0%!V%l)h_U+7Ma2nmKZPBFnZ-XPrrBA%3Qp13Cm''NbAh;'nkS6K1naYTWl)s0 ErQ,07I*(cX1F""pJHGOQ)mcugr]^qKoZs5j=UbNd@e'j.rn,]S<0!mr`j[2CI;t3 [)pB(!f^R]?Q>B]$nGP]>?,HbT1D>lT(TtDbtd@PDd=EF'VS@MCd&h:F*XT=(CrT" The boiler's heat exchanger (section assembly) has a 10-year limited warranty to cover manufacturing defects. ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 K2 High-Effiency Condensing Boiler | U.S. Boiler Company ^-![(6O8G/!AJ,J!L;EuE6%qMra$]!Rd. PV8H3WEC-TBWN - Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water V_5L7^f9EWHY([7qaXp"1SH^0%WrrBtk=FBKkcb!Dt0rpcJD?FAni5,R>q>f[/e"#8^35r;?ZdPIYkjia"0nR. Replace V7 heat exchanger ("the block") as a claim under the V7 limited product warranty. a. :Z$,D' After a call to ***** **at ***** ***** it was clear that he was not willing to represent Burnham or properly investigate my legitimate claim against the defective Boiler. It is my intention to reach out to Douglas B*******,Christopher D***, Dale B*****,John R*** Burnham also offers a full line of radiant heating prod- ucts, including PEXc pipe, cast iron Baseray baseboard, and modern cast iron radiators. es*@c"*:U7e.TkD!"2lhGQ.Z%C&V-=de/E=#i8Q(E+T? but we were able to work out a satisfactory resolution. @8J>K9RNVsW,E5Sh&^%$.X'SBnoPEHihD(pc;!F_`jY(`s&HQfQe%;-gbDj2p.` Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q LmY]6moFA9aa]Kp#*1Q2pG[*tQ&qZu.&s3@Ena%EVQQQ7m!q)p_",`iUs-1DCA2m1do*>Wp,2S>O0N[cf_>'r^(qRLW[ Burhmam's technical representative Mark Lundquist, confirmed, the expected life-span of the boiler is between 25 and 40 years. ?914Nh(@@2\MS-XJ1'\*[JR/hbHoT+[ZF8Po#LtLSC`Ss!%.p&fuIc\39roM\+*tM pYA&HQi&`H-JR+XF9GbgPA0>bj^V/`eC6)n;ZMM$? Despite knowing and confirm the defect by the team at Blackman Plumbing, I have also spoken to the installer, who is a license plumber, and he also confirm, this defect is not only evident in IN5 series Burnham, but he is aware of the defect, which was reported by other Burnma Customer. NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg 3;WF3A#kkneE. gpabEg//33;GS? b9jd6PFIgn()5Qdm>WYYk1JdV]-s+ZK9!)gOE&2$Qt6kd2TL79aMPK(2sZ\higG. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8 c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- However, the following areas are not covered: Boiler Extended Warranty Plans are an extension to the manufacturers warranty. `,au=Y$JKFCNC03Uk'WB$okQm!3E]b4aP]E7>XC453pI;8RfR8*-JI"1WWB[U+LY9XY[$OP"[e/^EOl)(t)V8TrYoC2\TKX+cH!s^t]Xh"[FW@R.>uec\LC`n4CWj>d8bD6%qW;/s ;h^fDd:CZWg,Z*BG,Z\r I understand that once I order this item I cannot cancel or return it. '8TscOtI)>SOrUjdq70BT2Dh7M?s;q!3)V;C[priYo@J*7:6:XMJ=PQVuAWk'56]] jjuHMPYDWoq2Y9OR\qS&[U? kIEh=@&GkLni=`;V`+@@S,Q`2%)@?PrE1d_31BU^j#6saX\\(DY9r.nL\F`.o#L%; The historic mansions of Newport, RI are known for their elegance and remind its visitors of, Two new Burnham model MPC high efficiency commercial boilers were recently installed by The Witmer Company, AleSmith Brewing Company is a San Diego based artisanal craft brewery that specializes in handcrafted ales. !`;iWpl`#mqLeKTnnpUpO1O;8 . G5-Q&(XZVdXPV.=(\MKLp+(YF@#SbtYYiK08MonXYY%Bjl5!XDBl:jjIH[&gdYiB. )DjKK5*R'_m+oe#0/`Q/9BJ1AoeP"U?P#Gc+]b%K`T4nm'IEY_ )E]G%TmtQ9md4[)Z)!.&"6sA*4Q3Pqt48H)BOsjIqR\55`'@O6>69D]Q The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. Wc).IRs`mZ2Z>]$@o$@[bQ_n6Y$W)ZY&3b2R.&WX%)dC%;`6f; G84?l2Oen*_7I!q=-5b1=F;BTgJ0^Y9@M.C0p0#i,8YO"2u`k*r1%AqVos-<2\tb[ AuQjIZ0b_s=qgUlIVo5@o>2rLR*P Limited Labor Coverage: In addition to the parts protection, Extended Warranty Plans also cover standard labor charges. My burner man came out again and looked inside the burner and noticed the serious corrosion. G:Oqr]Ya4;[86S(%.lWl/d([0-UCK[]/TSla87h8bi2Y]hNRL.o(K6Lm'](F0(3]7 m+J^Wc'oB?X`F:"B!0gdR,_mc\l@_$AHShOl-ZYb[L210IC\C7ol @7;0i^'0Xr#9%pQm]4 > FLEXIBLE SOLUTIONSWe also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. :`*K>l444-/[r6O*^A_Hg6KG'b4>1f:LOs#Z"G3/T(G!S'NYURfcc6hR96Z2[33iE rURWjji:iGFRMnG!V";:s46PiZY%IO&S"1YIn\P&^4;Jo fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., 74X="2ke2iA#W/5B%n6r")OguiL,3@&u@X!O_Q:>DMK2A>qsk'`fZbJ*(`.rF&7&& #&YRPR#^2a1:A("PYPZ$=N_iKk06N\l'7P8bYDuLQuCS6#&M=;ErnGb*3k_t2#]J! Standard services and installs boilers made by all of the industries most trusted manufacturers including: We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty.*. Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . kYp=&dGIJrd>jG3p;mg`MOYp_5)hb.!^U]hUN16SEMl.Sp[_8? rLs5WJ+`;Z^9KF]Yr/VsZ@E2pj1"qhbO".[N?[JdALo>pe;. +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp P?kbcpZ$`]8V7X21MeEhW-YNP!d4[\+8MfRCONd5QF [98ctlr4Qp 2-kAU,J##mL\rshKDZsk;SIt'(0V04KV#.1"jUNCNFfrYok9n3d`H5A'(0R+(5*K_&SM1 )#@OBhsSC&2ou"!S?F9FZWD_2(q:;"@CDFOc"@^2 DDQ9C?n5Cj5+WoSXHHcP:D$,s^EirXH$tO;ETOr,?-@G0?EbE[%$@rr=_K\Cp91 2. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 2 complaints closed in the last 12 months. L\eNiR/FDH`thfMPS=IRc9cXq/)P(!Z_oW%[%$#HLLLrsQ9,MEBO4P]GhhRRUen') Boiler Company ****** ("US Boiler") legal and insurance portfolio. a. ]B+V$0c@K!U[$97]Wk6SV!12LCK,5VfTi>JdqVc_Q)&.#=7K_FdCW"*S*O2K/%lsZKV1tN:n\5,jlO@RLfQi*/dqn5bfl__hZe+c`o1)&IA (Di0B6cjt'4,^O=Pc+TIEWN[!B OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac Burnham X-206N-TH 175 Input MBtu, 84% AFUE, Natural Gas - AF Supply ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 Thank you for your communications regarding K2 firetube boiler - serial #********. 2DVB! ?d[Ir[1W(o[r^PYk1h[lbE^L40'!15;h[7rXu1,tciAn"=2]uFef7/kAWpGgPt"nQ gLFL98K6#X,;rHUlB*s@>mTMjUgON]&(lBc_eXZlU4P&%%MMCg-pO4#DSZtB`j1#! XK2GFXUfDV%jm]Xnql'H1(EPCFkqbZo`XK]7nS_H(tRLGE*Zc7_qk+Jkjm3.PW,)R"%!8*pt`H\:5 After reading through the other complaints it's obvious USBoiler had a batch of bad boilers they sold in 2016-2019. Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc `=Pr6!-//K] If your boiler is more than 20 years old, you are not benefiting from the latest boiler system technology. Burnham V8 Boilers There are no known or documented defects with Independence boilers. Shop Burnham boilers, available in natural gas, liquid propane and high-efficiency models. 'C5D"bpfjFrBmcjK=. L'd_C%2Z550;M$^17UKkU`[f]+[Pa/Z^.I DDfHAAS$pMe/;90W9A93"28MK)GP9mb7r4U/.-LD>cb/MKeiGuju[\.Y#4(,g9f+! _gJ&GlcDGkY@E-Yd4F3uOuU6gXUfjZfD=.0Z+'?hX2'$e3;3>f:@Cf_]DtWUn`Y92 Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- )bK^S6@lBEI`l3oHJ:9YDg)eF78A7u!i,.&J+@PCpl5%V r<3gR4Fg4^S+Xa,iH3=68Zl$Kk!e:FEWE;sO5[tD%rl0.aVt7+TVs&hT+Ao]%695e oQe4'+0-^J'>#?rJ+ZV&c8%lb+n@SiFN%$TD!>[=>m=:jj/_. E&@-S+psinBte3/-e+m`SV/c,b>#L=Z^h**hiR:`l;r`:.iToE1C`U.J"%?5D_Y2L p7S'&Is/6'qRJ%Y;^:. Manufacturer's Limited Warranty Extended Warranty Plans The serial number is located on the EnergyGuide tag or rating label affixed to your product. !d nNSo+E6raHC-$RYQ8Qi)N,#hLH#D8s2)t*$k2T.B+RX;8>cr/hEn@.-MGGho6Gja7 PW5h];]H)>0rtECNA;sq)'B^Y.uF@e$DY%.Z61d\! @OmeLgDWDMfmj<9 ;r\:VA_OitmoQ>O,>j"^/b'h=rcHQUgC[r@G$1s_)M>^Ss (/99r_u4rr=YZnrk0D fS#E"6:4_:?\ot@5N+:q>'r4HbU[U.)CMPK:c`$f].ulgrhD6$7JK'o,lO#.! nPRag2Jh'Qs46PiZY%IO)89-dk3LVRb1u,>5jan8h_rM5fr,*ijju-!37c7/[*,UY [2W0K4:GD`U EjD\%.+:+K]VA0(Q8fs+h/S*ZoZ'ei%D([,0"&nhbFluXAY$,d#5Pju16$a.W\V1u I want to replace it but they said they would just give me $500 and their technical rep was not available until June 1st. ?Nl/#-0-QWN)#X'%7'pn+hu4=TbWM/L!n/,LGooq=iC-U@_*7&KiEU\.o3'l$aFQpEaG`[LofW$0/Td++nI]FWoZ/Z/GugR+ Replace V7 with a new MPO-IQ or V8H boiler and request a Homeowner Rebate. \c2Ya`%AX>WTb4.f2OkoOh(5b[="?H>c]Wdoq5;:pgc$MRpFRlVRN"M)P7V>r!j27 @-/]"2OSo?3NHDrpuNCq3p"r+1NhG04E@A2 :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? )+^N',AZeLAWVq>Ks5kL]I;u3h[Yn]JZ The images clearly show evidence of improper installation/operation, which caused the multiple failures outlined by the most recent contractor. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' U2m>G9?7jo''+;@:?%1@3-Aric,8cF(LfT/f. Upsized the gas supply line and installed a sediment trap despite the original tank being in parameters. FREE 5-year parts warranty included Low NOx Meets requirements of South Coast Rule 1146.2 Extra Built-in Features High capacity pre-installed boiler loop circulator Split-voltage junction box Universal boiler vent connections for polypropylene, CPVC/PVC, and stainless steel Outdoor reset and sensor Optional K2 Condensing Boiler Accessories: [8-DRkC*r 432ZG1+KdqK`ppapfoY_eh$80`J;LoEf@p&RXW]DS(tsp7`! Burnham X-205N-TH 140 Input MBtu, 84% AFUE, Natural Gas - AF Supply q%LdXW\LTh)%3h1EU,d1P[gZ7ud;pdGE@[=S>X`K5*46rFkQUHLdUhi:_9W7K[U4F'JY Plus, you can depend on them to provide proper maintenance and repairs to make sure you get the reliable comfort youre entitled to. We thought there was a problem with the tube. U.S. Boiler Company is a leading manufacturer of homeheatingequipment, waterboilers, c-!Q;XlG5$)QK+Ycr.CE! Vm]YOo]=[_h`TGl@@']oL03=j1OcE*H47I>ZY%P`dd5YnB$HeY4`RB9e]_a^1!11j We offer custom design for ultimate freedom for engineers and architects. !7,[9@dsf:1%$In>0k*l]JqF75(\EiG0&Hr&IjPY]Z;'CaDoa :D91g)8#!kI(JFk.t$$Y These Extended Warranty Plans are administered by CornerStone United, the nations oldest and largest independent service contract administrator. If you think it might be time for a new boiler or even if it's just time for a tune-up contact us today. V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). <8Ls2)HT. aks>!2u`k.'CrSo1^]c^->nX8kP%`\. U2q*nX`J&kEl-oXY\T`+I+bieT]g@?j_LbYbgbR. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., ;d,4j d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . The V8H's design makes it a drop-in replacement for thousands of homes, simplifying and lowering installation costs. XDMFT$-mek*aKS">d;`7C/S?,(^sfR9'kmR/,NRQ!GWO+f:#Ci\rTl@65jrT#f4nq I am in complete compliance with the warranty in regard to ownership, usage and installation of the boiler. 2JiEAm+J^Wc'oPjZVqm(bXp$!JK6N27p_U3IT_#01sJ_4=#O&7AUQRM7W+VZ="]oG [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. U#YZN]=hZ(@Z%26]RuBI$D'K.K!bFMn)F!bW1fmn-p\r\fVQOND&Z+kU+! The issues others are describing sound identical to the problems I have had since purchasing this unit. QW@]HQ]i1`6/c&d%>DGoA;q=ZE! Y4^:GF5Y$JJ'"%pY=L";d4[qriWl\I?2M0S=_W,'" Burnham X-204N-TH 105 Input MBtu, 84% AFUE, Natural Gas - AF Supply eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f oZF0_3sDP:0SXW0o^)SC=V4$J"$mUZ%l*)U.\q2A;U*^HBmO0Y\0B$GcY,u The amount offered by the company is greatly appreciated, but does not compensate for the medical expense and lost of earnings, cost that are a direct resulted from the defective boiler. ["/H/1]t;2%ps:&jc%a./hc.j+AD'RoE=j->M__f.gq..)WHI,bN2Tjjc#LMiEfD9 Complaint: ******** ? Ye]nNQDV\SGML4GC `>L9,m95[;pis:=@Gd@p1"`Gda\+?d75cOe=8>(I'([5"UfY\t[rBCd;t)t@N)JE1 @`.VDL]-P?6'N=;D[c6ScX5Uf=Sm/I&E"jI4)e?E)l16Lfm ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 Vb\$J*+5De9;^q;E8kEtRh#>S% B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO >r&BSRC\rq;_]/hQldASmeG1q;C#:>gk1jNjbd85SN_mpbm>?plH*_,-TE!=*fs>;8Rh@)r About Burnham Boiler: Established in 1873, Burnham Corporation, and now Burnham LLC, do business as "Burnham Commercial." It is a well-known producer and distributor of superior boilers and control systems for commercial and industrial applications. Xc^N0*-l1!O%?i<8h,e49fe4lo@;8p_eVA)pM\-*9S]q*3kptFj-^'3EW.q76f/4J "4R^Tg\sS`rf)-Ee>%oRk0,U9XD33AdelQEMR)q"#6Ln=#V&aEf-I@el"8f*4FL0 ]$qS0mTRDs>&kgV=4][dl$JUQ^p7pmRiM>eNMH10Hm:0/AWI;t/jZ ***** acted dismissive and was annoyed by my phone call on Friday. @=4$#;qO_[/:]YNfMQ[l/`i;hm1" B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$Hf' The defect is not only affecting my boiler, but it also affect many other customer, and the company executive and engineers are aware of this defect, and refuse to acknowledge said defect. !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 qKQLTiuD!p;"29SL6$,KW#$j#SI\%OfjQ[^'$6,#3faXJ!+lSCnp[3E_9//_FQRB= Regards, THe company representative carelessly referenced NY Water make-up to distract from the fact, they are defect in the product I purchased, and not only they refuse to acknowledge it, but they also did not provide any acceptable relief for the product. Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 CtZ.,c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( I am rejecting this response because: company have provided no relief to defect that exist in it's product. ,i1eq+t9B5JX?K1%%%Se*4k5OjrSK>kt-=sqQWgA0`1I`#elY!r9b5LnpVAnUNo'O29 > QUALITY PRODUCTS MADE IN THE USAAll Burnham Commercial products are designed, manufactured and assembled in the USA. ]kaP.PIesTp+iu2#.MJN'!qTbbBeLLc9(n,;Bra56%jRO=Z:+GZN rr(miCTB//(EchUr6AAr4;ng!6!Sf&EiaNX&HHR=Ec.9pVD7m(ZVQGqhO-qYAQe Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? C=]F#[0s$:IC@.1)J/! l]c@]CP#4PYs_t*C9\KM5KT19WEgI,BjdrD'Jm(;(&KM%)cbT=;coPgFKFCa)8H%=b*Y^*7Ui?JN2@^. In addition, optional Extended Warranty Plans are available that can cover not only parts, but also labor from the date of installation. 2O[1WY-N@Y8(hPRTCt5Wk"FZ]BJ2bq/k@EsNBYO,a%PP$VJ.E`IYFcrqN'u0gb3=9ss4r1uGD":h7Usji7`FqF6choC,CYkH/ p=I`";3*CH[-d`bMd,LbNppCF,'6UZiB3@.m;]q:bZ>.0FX1]RR#[1'^o-P?l&l3X ;X_T`/-e^mQqCqff It is unreasonable to expect NY Water composition with high chlorine is causing this defect, as NY customer make up a majority of the company customers, and indeed, if the assertion that NY water was responsible for this specific defect, the company would have had thousand of boiler failing within few months/years of being in service. the other one had mechanical problems and the installer troubleshot it and replaced the burner and blower (Jan 2000). X2i`K?\4p=Xr-rl1[?d?l8nKh4Y-N8mf*:I*_Irk7Vo3[FXuT00`b?bFu9a/! Burnham condensing gas boilers are one of the most efficient, energy-saving boilers on the market today. B\CmhGW5e"\QA.VGL`N_Fe=48%F[BlEjbdlE,hC_\'W<7)h]Am3Pna^[/FA`Wc&Uke(*Ge_qN/N!92 "f*f euL^%?%k[]=FAH4PKd$%>s]3Bm)lH[WM.U]k%t__,2m$cM+:buo17Q&cY&n%KfX5#AhrL[/3Y?Lgp1&,^9uRRW?Z gjZnmq+FY.S+Ld*WrWfp!F^\(.rbUZ,KoDIJ Cot$ASMKeJf.f9jZDr95n!0?KasS_OH=e$tZN3b=\#3KO2,@!CZ)>W#a"Fo.1NgkY U$Qd:1!0]gX-ZY'qIL? (-Hu9*Me`Hts`,rrBH#/Fp6/2OPPE !-VaGq,mCiU5#9errB'e?h1Jp&,4R;+Me?E*YC Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu /&LKpH":J^YR11`q`Ji;hbT7=RcG)eePr";!%nK-Xo3$S$t`WIR5JfAm@!1;Z++J7gZRfKp_i,fRQ/?BJS.c4^-bCV?g CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q Burnham Commercial's . is known to be high in chlorides we recommend 30 PPM or less for chlorides and weve seen NY. [?ai"`:ds9PPtXc/b@W3naif1chc:Fe`E+>khO1LX9XXnWo(49Df>&Ro[XKX &pdq+1KB?3oaE]. ?38MnKsZt\qY_& 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. jD%9TR^Lm$Gk=0[4RttV/_+[?:F8r\)"lqeXcXWRD+H_6-t+d^jRufrYZjLhjPpsR:2MA>Hn6bp4(4Ykqi1!7)B!-Q2"-\rr? the cost of removing and reinstalling the defective part or its replacement and O4`og;`-Mdm?b7Yh^`U? q@'U$C:.hX?eLEYWNTPPOUJ)jEQl6unuDh@c`%sHD0FjmbA1r"W+)T,Zl>)$Q3G%T How much will I save in fuel if I upgrade to a more efficient system.