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#IWork4DellOrder StatusDrivers and Manuals. 2019-06-03 22:25:09, Info CSI 00003974 [SR] Beginning Verify and Repair transaction OP didn't seem that technical. 2019-06-03 22:17:33, Info CSI 00001c29 [SR] Verify complete 2019-06-03 22:17:58, Info CSI 00001d4a [SR] Verify complete 2019-06-03 22:25:17, Info CSI 000039df [SR] Verifying 100 components Or if that's normal operation. 2019-06-03 22:23:42, Info CSI 0000332a [SR] Beginning Verify and Repair transaction step 4. ), (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default. Then push on CPU usage to bring processes to descending to see which apps/processes using the most. For more information about creating a group or locating the registration key, reference How to Create a Secureworks Taegis . 2019-06-03 22:20:13, Info CSI 000025c5 [SR] Verifying 100 components 2019-06-03 22:15:19, Info CSI 00001417 [SR] Beginning Verify and Repair transaction 2019-06-03 22:11:11, Info CSI 000007b8 [SR] Verify complete 2019-06-03 22:18:34, Info CSI 00001f66 [SR] Verify complete Latest News: The Week in Ransomware - March 3rd 2023 - Wide impact attacks, Featured Deal: Build an instant training library with this lifetime learning bundle deal, This is my Mom's laptop. 2019-06-03 22:16:54, Info CSI 000019ec [SR] Verifying 100 components 2019-06-03 22:24:50, Info CSI 00003824 [SR] Verify complete 2019-06-03 22:20:59, Info CSI 00002825 [SR] Verifying 100 components 2019-05-31 08:59:27, Info CSI 0000000f [SR] Beginning Verify and Repair transaction Dell Laptops all models Read-only Support Forum. When the scan completes, a log will open on your desktop. I explored a lot of possible issues but none resolved the problem so I reinstalled Win 7 on Friday, January 16. 2019-06-03 22:24:06, Info CSI 00003536 [SR] Verifying 100 components "Our vision for a software-driven SOC of the future is one that pairs machine intelligence with human insight to take the guesswork out of incident response and give the adversary nowhere to hide," said Thomas. 2019-06-03 22:18:04, Info CSI 00001db4 [SR] Verifying 100 components 2019-06-03 22:15:07, Info CSI 00001343 [SR] Verify complete . None of these should be causing the CPU usage I see. cpu: "2" 2019-06-03 22:18:48, Info CSI 00002045 [SR] Verifying 100 components 2019-06-03 22:27:27, Info CSI 000042a5 [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:12, Info CSI 000021ed [SR] Verifying 100 components 2019-06-03 22:12:39, Info CSI 00000bf0 [SR] Beginning Verify and Repair transaction With more accurate detections and better context, false alerts are reduced, and customers can focus on the events that matter. 2019-05-31 08:59:31, Info CSI 00000019 [SR] Beginning Verify and Repair transaction ESET will now begin scanning your computer. secureworks = worthless. Running it on another machine may cause damage to your operating system, Virus, Trojan, Spyware, and Malware Removal Help, The Week in Ransomware - March 3rd 2023 - Wide impact attacks, Build an instant training library with this lifetime learning bundle deal, http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/. However, as of Windows Agent 2.0.7.9 it is confirmed to be corrected. Here is my log. Above shows a specific module in the Red Cloak agent saying that it sees the event created for launching Chrome, and successfully ends up writing some sort of log file in the folder directory for the image launched. 2019-06-03 22:12:14, Info CSI 00000a9f [SR] Beginning Verify and Repair transaction Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens . A blank randomly named notepad file will open. 2019-06-03 22:12:28, Info CSI 00000b7e [SR] Beginning Verify and Repair transaction 2019-06-03 22:22:35, Info CSI 00002ddf [SR] Verify complete 2019-06-03 22:26:25, Info CSI 00003ec6 [SR] Beginning Verify and Repair transaction Get complete context of every asset in your environment with adapters, integrating Axonius with the tools you already use. 2019-06-03 22:12:39, Info CSI 00000bee [SR] Verify complete 2019-06-03 22:09:41, Info CSI 000001a1 [SR] Verify complete Select whether you would like to send anonymous data to ESET. 2019-06-03 22:13:07, Info CSI 00000d44 [SR] Verify complete Ok thanks for the assistance ;) Here is the first log, ADWcleaner. 2019-06-03 22:25:03, Info CSI 0000390a [SR] Verifying 100 components One method is running services.msc on Windows and stopping the services named 'Dell SecureWorks Ignition' and 'Dell SecureWorks Red Cloak' as depicted below: step 2. 2019-06-03 22:16:54, Info CSI 000019ed [SR] Beginning Verify and Repair transaction Anyways, fast.com has no change in speed results. Alternatives? In short there, if you did not have verbose logging enabled in advance, even the local log files would not indicate an attempt to execute malicious files or really any file with system permissions removed! As I understand the fix, modules are now independent of each other if this module fails, the other modules still report and alert on activity. Any ideas? 2019-06-03 22:28:06, Info CSI 0000451e [SR] Beginning Verify and Repair transaction At the time of discovery, my (then) employer was using a suite of SecureWorks services, with a product called Red Cloak being a core component. 2019-06-03 22:25:43, Info CSI 00003bf4 [SR] Beginning Verify and Repair transaction Once complete, let me know if it finds integrity violations or not. 2019-06-03 22:24:32, Info CSI 000036e5 [SR] Verifying 100 components We generate around 2 billion events each month. 2019-06-03 22:26:52, Info CSI 0000407b [SR] Verifying 100 components On-Demand: Nov 28, 2022 2019-06-03 22:23:05, Info CSI 0000304c [SR] Verifying 100 components 2019-06-03 22:28:39, Info CSI 00004791 [SR] Beginning Verify and Repair transaction 2019-06-03 22:12:02, Info CSI 00000a23 [SR] Verify complete This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934 and Section 27A of the Securities Act of 1933 and are based on Secureworks' current expectations. 2019-05-31 08:59:28, Info CSI 00000012 [SR] Verify complete What is redcloak.exe ? 2019-06-03 22:24:23, Info CSI 00003676 [SR] Verifying 100 components I've got a 2010 Dell Studio laptop, Intel processor, 4GB ram, 320 GM hard drive (180 GB consumed)running Win 7 and IE 11that is giving me CPU usage problems. 2019-06-03 22:13:53, Info CSI 00000e93 [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:19, Info CSI 0000225e [SR] Beginning Verify and Repair transaction requests: 2019-06-03 22:24:38, Info CSI 0000374b [SR] Verify complete 2019-06-03 22:23:52, Info CSI 00003401 [SR] Beginning Verify and Repair transaction I downloaded the Mimikatz binary without any modifications to a unique folder on the local C:\ drive of a testing endpoint. Running in Safe Mode eliminated the loss of download speed so I knew it wasn't a problem with hardware or my cable modem or wireless router. 2019-06-03 22:09:45, Info CSI 0000020a [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:38, Info CSI 0000374d [SR] Beginning Verify and Repair transaction https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-19620. anyways ServiceHost: sysMain right now is taking up 90% disk usage. Before I did the clean reinstall of Win7 last Friday, I did numerous full virus scans (Microsoft Security Essentials)and malware scans (Malwarebytes) and never found anything. 2019-06-03 22:16:01, Info CSI 0000164e [SR] Verify complete XDR is differentiated by our advanced analytics (machine learning and deep learning), integrated threat intelligence from decades of experience, and the power of our network effect. 2019-06-03 22:16:38, Info CSI 00001901 [SR] Verify complete In August of 2019, after going some time without any alerts from Red Cloak, we wanted to double check that it was actually doing anything. 2019-06-03 22:14:16, Info CSI 00000fc3 [SR] Verify complete Also, we need to check if the issue is caused due to any application installed on the system. 2019-06-03 22:10:07, Info CSI 000003a8 [SR] Beginning Verify and Repair transaction 2019-06-03 22:20:05, Info CSI 0000255e [SR] Verifying 100 components Red Cloak software brings advanced threat analytics to thousands of customers, and the Secureworks Counter Threat Platform processes over 300B threat events per day. 2019-06-03 22:25:37, Info CSI 00003b8d [SR] Beginning Verify and Repair transaction 2019-06-03 22:20:36, Info CSI 000026de [SR] Beginning Verify and Repair transaction The computer has been on for 4 hours with no problems but the odds are that sometime today, when I least expect it, things will start to get slow and Performance Monitor will show CPU usage skyrocket. 2019-06-03 22:22:52, Info CSI 00002f18 [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:18, Info CSI 0000360e [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:50, Info CSI 00003c64 [SR] Beginning Verify and Repair transaction We have cisco AMP AV separately (which we like) but bonus if we can combine it all in to one vendor. 2019-06-03 22:28:35, Info CSI 00004729 [SR] Verifying 100 components 2019-06-03 22:10:51, Info CSI 000006ea [SR] Verifying 100 components 2019-06-03 22:09:50, Info CSI 0000026f [SR] Verify complete 2019-06-03 22:21:42, Info CSI 00002ab9 [SR] Beginning Verify and Repair transaction 2019-06-03 22:09:22, Info CSI 00000006 [SR] Verifying 100 components [VERSION] = The version of the .msi installer file [REGISTRATION KEY] = The key that is generated for any group that is created in Endpoint Management > Group Configuration. 2019-06-03 22:23:38, Info CSI 000032bf [SR] Verify complete 2019-06-03 22:23:38, Info CSI 000032c1 [SR] Beginning Verify and Repair transaction Available for InfoSec/IT career advice and resume review. If no objects are detected, close the AdwCleaner window. secureworks redcloak high cpusecureworks redcloak high cpu secureworks redcloak high cpu. 2019-06-03 22:11:42, Info CSI 00000889 [SR] Beginning Verify and Repair transaction 2019-06-03 22:22:01, Info CSI 00002bf7 [SR] Verifying 100 components 2019-06-03 22:28:12, Info CSI 00004584 [SR] Verifying 100 components 2019-06-03 22:21:13, Info CSI 00002901 [SR] Verifying 100 components 2019-06-03 22:19:31, Info CSI 00002336 [SR] Beginning Verify and Repair transaction Problem solved. 2019-06-03 22:15:36, Info CSI 000014fb [SR] Verify complete Allow it to do so. 2019-06-03 22:09:36, Info CSI 0000013c [SR] Beginning Verify and Repair transaction 2019-06-03 22:15:19, Info CSI 00001416 [SR] Verifying 100 components : DESKTOP-4SIK181, Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation), ========================= Event log errors: ===============================, Error: (06/01/2019 05:14:14 PM) (Source: VSS) (User: ), Error: (05/24/2019 08:32:34 AM) (Source: Application Error) (User: ), Error: (05/24/2019 08:21:14 AM) (Source: Application Hang) (User: ), Error: (03/20/2019 08:49:37 AM) (Source: Application Hang) (User: ), Error: (02/27/2019 12:19:59 PM) (Source: Application Hang) (User: ), Error: (12/28/2018 08:09:10 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY), Error: (06/02/2019 11:09:13 PM) (Source: DCOM) (User: NT AUTHORITY), Error: (06/01/2019 05:26:54 PM) (Source: DCOM) (User: DESKTOP-4SIK181), Error: (06/01/2019 05:20:06 PM) (Source: DCOM) (User: DESKTOP-4SIK181), Error: (06/01/2019 05:18:28 PM) (Source: DCOM) (User: NT AUTHORITY), Error: (06/01/2019 05:17:37 PM) (Source: DCOM) (User: DESKTOP-4SIK181), Error: (06/01/2019 05:14:14 PM) (Source: VSS)(User: ), Error: (05/24/2019 08:32:34 AM) (Source: Application Error)(User: ), Error: (05/24/2019 08:21:14 AM) (Source: Application Hang)(User: ), Error: (03/20/2019 08:49:37 AM) (Source: Application Hang)(User: ), Error: (02/27/2019 12:19:59 PM) (Source: Application Hang)(User: ), Error: (12/28/2018 08:09:10 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY), Intel Processor Graphics (HKLM-x32\\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4835 - Intel Corporation), ========================= Devices: ================================, Name: Microsoft ACPI-Compliant Embedded Controller, Name: Intel Serial IO I2C Host Controller - 9C62, Name: Microsoft ACPI-Compliant Control Method Battery, Name: Intel Core i5-4210U CPU @ 1.70GHz, Name: Microsoft Windows Management Interface for ACPI, Name: Intel 8 Series PCI Express Root Port #3 - 9C14, Name: Microsoft Hyper-V Virtualization Infrastructure Driver, Name: Intel 8 Series LPC Controller (Premium SKU) - 9C43, Name: Microsoft Storage Spaces Controller, Name: Microsoft Kernel Debug Network Adapter, Name: Intel 8 Series USB Enhanced Host Controller #1 - 9C26, Name: Microsoft Wi-Fi Direct Virtual Adapter #4, Name: Microsoft Wi-Fi Direct Virtual Adapter #2, Name: Microsoft Radio Device Enumeration Bus, Name: Intel 8 Series PCI Express Root Port #4 - 9C16, Name: Microsoft Device Association Root Enumerator, Name: Speakers / Headphones (Realtek Audio), Name: Microsoft Input Configuration Device, Name: Intel USB 3.0 eXtensible Host Controller - 1.0 (Microsoft), Name: Intel Serial IO I2C Host Controller - 9C61, Name: Intel 8 Series Chipset Family SATA AHCI Controller, Name: Intel 8 Series PCI Express Root Port #1 - 9C10, Name: Intel 8 Series PCI Express Root Port #5 - 9C18, Name: HID-compliant vendor-defined device, Name: NDIS Virtual Network Adapter Enumerator, Name: Intel 8 Series SMBus Controller - 9C22, Name: Bluetooth Device (RFCOMM Protocol TDI), Name: Bluetooth Device (Personal Area Network) #2, Name: Microsoft System Management BIOS Driver, Name: Plug and Play Software Device Enumerator, Name: Remote Desktop Device Redirector Bus, ========================= Partitions: =====================================, 1 Drive c: () (Fixed) (Total:930.07 GB) (Free:893.73 GB) NTFS, ========================= Users: ========================================, Administrator DefaultAccount Guest, ========================= Minidump Files ==================================, ========================= Restore Points ==================================, NOTICE: This script was written specifically for this user. 2019-06-03 22:23:21, Info CSI 00003188 [SR] Beginning Verify and Repair transaction 2019-06-03 22:13:26, Info CSI 00000e1f [SR] Verify complete Check the box for, Once you have created the restore point, press the, Close the Task Manager. 2019-06-03 22:23:11, Info CSI 000030b3 [SR] Verifying 100 components 2019-06-03 22:27:06, Info CSI 0000415d [SR] Verifying 100 components . 2019-06-03 22:11:32, Info CSI 0000081f [SR] Verify complete NOTE: The 100% disk usage came back after 2 minutes but died back to 0% again. Occasional problems with computer speed as well and when I checked Resource Monitor I would see CPU usage bumping 100%. 2019-06-03 22:14:41, Info CSI 00001186 [SR] Verifying 100 components Please follow the steps in the link below to check if it fixes the system concern. Secureworks Managed Detection and Response (MDR), powered by Red Cloak is the latest enhancement to the company's software-enabled security offering using its cloud-based security analytics platform to deliver threat detection and response with unprecedented speed and accuracy. Ravi,are you suggestingrunning applications "in pairs" to see if there are interactions that are different in one pair or another? 2019-06-03 22:19:19, Info CSI 0000225d [SR] Verifying 100 components Similar issues observed in the past: 2019-06-03 22:19:19, Info CSI 0000225c [SR] Verify complete If I shut down all applications before the CPU gets totally consumed then the demand of the little services will slowly return to normal (30-60 minutes). With Secureworks, we are able to crunch down that number to 20-30 high fidelity alerts and that makes my team's job much easier. 2019-06-03 22:25:50, Info CSI 00003c63 [SR] Verifying 100 components 2019-06-03 22:25:56, Info CSI 00003ccb [SR] Verify complete very short, lack of details. 2019-06-03 22:21:36, Info CSI 00002a4d [SR] Verifying 100 components 2019-06-03 22:10:35, Info CSI 000005b4 [SR] Beginning Verify and Repair transaction 2019-06-03 22:26:59, Info CSI 000040e9 [SR] Verify complete Any forward-looking statement speaks only as of the date as of which such statement is made, and, except as required by law, we undertake no obligation to update any forward-looking statement after the date as of which such statement was made, whether to reflect changes in circumstances or our expectations, the occurrence of unanticipated events, or otherwise. 2019-06-03 22:18:19, Info CSI 00001e8e [SR] Verify complete I've ran both AVG and Malwarebytes and they've . I don't know what all is related so here's the story. 2019-06-03 22:13:53, Info CSI 00000e91 [SR] Verify complete Impact is not considered high, due to local access requirement.Bypass occurred whenever SYSTEM permission is removed from a file or directory.Fixed agent version released October 29th, 2019.Blog publication and CVE request December 5th, 2019.UPDATE: CVE-201919620 is assigned for this issue.UPDATE 2: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-19620 released December 6th, 2019. System requirements must be met when installing the Secureworks Red Cloak Endpoint agent. 2019-06-03 22:20:36, Info CSI 000026dd [SR] Verifying 100 components 2019-06-03 22:10:21, Info CSI 0000047c [SR] Beginning Verify and Repair transaction 2019 SHA-2 Code Signing Support requirement for Windows and WSUS, Dell Data Security International Support Phone Numbers, Do Not Sell or Share My Personal Information, View orders and track your shipping status, Create and access a list of your products. Considering the portrayed client base of Secure Works, this downplaying of impact is worrisome to me. 2019-06-03 22:20:13, Info CSI 000025c4 [SR] Verify complete I was experiencing slowing of my download speed - dropped in half every 2 hours or so after a restart. This may take some time. 2019-06-03 22:28:30, Info CSI 000046c1 [SR] Verifying 100 components 2019-06-03 22:09:50, Info CSI 00000270 [SR] Verifying 100 components "The actionable insights generated by Red Cloak TDR will now be available to organizations who want software-enabled hunting, detection and response capabilities, but also prefer the turnkey support of an experienced provider," said Wendy Thomas, chief product officer of Secureworks. Red Cloak Threat Detection and Response is the first in a suite of software-driven products and services that Secureworks plans to release. 2019-06-03 22:09:26, Info CSI 0000006d [SR] Verifying 100 components 2019-06-03 22:22:10, Info CSI 00002c64 [SR] Beginning Verify and Repair transaction 2019-06-03 22:18:19, Info CSI 00001e8f [SR] Verifying 100 components FirewallRules: [{95F772B1-0AB0-4172-9672-0D8D31ABD905}] => (Allow) C:\Program Files\CCleaner\CCUpdate.exe (Piriform Software Ltd -> Piriform Software Ltd), ==================== Restore Points =========================, ==================== Faulty Device Manager Devices =============, Application Path: C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe, Report Id: 009dcebb-d3f7-48fd-a8e8-5fe7f30f0294, Faulting package full name: Microsoft.LockApp_10.0.17763.1_neutral__cw5n1h2txyewy, Faulting package-relative application ID: WindowsDefaultLockScreen, Error: (03/20/2019 08:49:37 AM) (Source: Application Hang) (EventID: 1002) (User: ), Report Id: 9c70a34f-dbb3-42d3-ad67-42ab800351df, Error: (02/27/2019 12:19:59 PM) (Source: Application Hang) (EventID: 1002) (User: ), Report Id: 1da64374-4712-4099-8c90-17633e62d96d, Error: (12/28/2018 08:09:10 PM) (Source: Microsoft-Windows-WMI) (EventID: 24) (User: NT AUTHORITY), Error: (04/02/2019 11:58:10 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (04/02/2019 11:56:38 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (04/02/2019 11:56:37 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (03/20/2019 05:42:52 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (03/20/2019 05:41:02 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), ==================== Memory info ===========================, ==================== Drives ================================, Drive c: () (Fixed) (Total:930.07 GB) (Free:893.03 GB) NTFS, \\?\Volume{c0eb0321-e386-4eb6-af69-4d63c700a79d}\ (WINRETOOLS) (Fixed) (Total:0.83 GB) (Free:0.44 GB) NTFS, ==================== MBR & Partition Table ==================, ========================================================, ==================== End of Addition.txt ============================, Deleted HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\dotomi.com, ***** [ Chromium (and derivatives) ] *****, ***** [ Firefox (and derivatives) ] *****, AdwCleaner[S00].txt - [3024 octets] - [30/05/2019 22:53:46], ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########. redcloak.exe is known as Dell SecureWorks Codename Redcloak, it also has the following name Dell SecureWorks Red Cloak or Secureworks Red Cloak and it is developed by Dell SecureWorks.We have seen about 48 different instances of redcloak.exe in different location. Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers' ability to detect advanced threats, streamline and collaborate on investigations, and . Current CPU and memory configuration: 2019-06-03 22:24:32, Info CSI 000036e6 [SR] Beginning Verify and Repair transaction 2019-06-03 22:14:27, Info CSI 000010a9 [SR] Verifying 100 components 2019-06-03 22:28:18, Info CSI 000045ea [SR] Verify complete 2019-06-03 22:28:39, Info CSI 00004790 [SR] Verifying 60 components 2019-06-03 22:18:19, Info CSI 00001e90 [SR] Beginning Verify and Repair transaction We are trying to analyze if there is any conflict between application and the operating system so that we can check and reinstall the specific application on the system. Make sure that it is the latest version. Not as ideal as 25-36mps as before, but better than 3Mbps. 2019-06-03 22:25:20, Info CSI 00003a47 [SR] Beginning Verify and Repair transaction Save and quit by hitting ESC and typing: :wq! 2019-06-03 22:20:05, Info CSI 0000255d [SR] Verify complete . Additionally, malware can re-infect the computer if some remnants are left. memory: 2Gi 2019-06-03 22:24:43, Info CSI 000037bd [SR] Verify complete 2019-06-03 22:23:30, Info CSI 00003256 [SR] Verify complete 2019-06-03 22:22:47, Info CSI 00002eaf [SR] Verifying 100 components 2019-06-03 22:09:31, Info CSI 000000d4 [SR] Verifying 100 components 2019-06-03 22:17:13, Info CSI 00001b3c [SR] Verify complete 2019-06-03 22:22:17, Info CSI 00002ce4 [SR] Verify complete This article may have been automatically translated. Because forward-looking statements inherently involve risks and uncertainties, actual future results may differ materially from those expressed or implied by such forward-looking statements. The issue resolved when I upgraded to Win10 on that machine. 2019-06-03 22:16:07, Info CSI 000016ba [SR] Verifying 100 components 2019-06-03 22:21:36, Info CSI 00002a4c [SR] Verify complete The computer is almost 4 years old but I would hate to spend the $$ to replace it and find that the problem is software. Hi , thank you for taking the time! 2019-06-03 22:25:33, Info CSI 00003b25 [SR] Verifying 100 components 2019-06-03 22:23:05, Info CSI 0000304d [SR] Beginning Verify and Repair transaction Local Administration rights are required for installation. Disabling it reduced internet , but improved the Disk usage and cpu greatly. These risks and uncertainties include, but are not limited to, competitive uncertainties and general economic and business conditions in Secureworks' markets as well as the other risks and uncertainties that are described in Secureworks' periodic reports and other filings with the Securities and Exchange Commission, which are available for review through the Securities and Exchange Commission's website at www.sec.gov. . 2019-06-03 22:23:16, Info CSI 0000311f [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:56, Info CSI 0000388d [SR] Beginning Verify and Repair transaction 2023 SecureWorks, Inc. All rights reserved.